Mike took the time in our initial meeting to truly understand my situation and what I was up against. He listened to my concerns and never pressured me to make a decision to retain his services. Mike allows for input from you in developing your appeal. He referred me to the appropriate doctors and to an Occupational Therapist for testing in order to document my disability. There was constant communication via e-mail or by telephone. Mike is dependable, he does what he says he is going to do and he follows up on the action steps. He is straight forward with you and realistic about your chances with the appeal and the time frame involved. He has a professional office with a very competent staff including paralegals. Mike is highly experienced in dealing with the major insurance carriers. He is also very personable and he made additional recommendations to me regarding my well being. He is the number 1 individual disability in the state. Simply put, he is the best, hands down. I highly recommend him.